Last Updated: 02/09/2026

HIM ART GALLERY (“we,” “us,” “our”) operates the website himartgallary.com. This Privacy Policy explains what information we collect from you, how we use it, and the choices you have, when you visit our Website or place an order with us.

By using this Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a) Information you provide directly:

Name
Shipping and billing address
Email address
Phone number / WhatsApp number
Order details (paintings purchased, order value, order history)
Any information you share with us via contact forms, email, or WhatsApp (e.g., custom order requests, damage claim details, unboxing videos/photos)

b) Payment information:

We do not collect or store your card, UPI, or banking details on our servers. Payments are processed securely through our third-party payment gateway (Razorpay). Please refer to Razorpay’s own privacy policy for how they handle your payment data.

c) Automatically collected information:

Basic technical data such as IP address, browser type, device type, and pages visited, collected through standard website analytics tools (e.g., Google Analytics), where enabled.
Cookies and similar tracking technologies, as described in Section 5 below.

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders, including shipping and delivery
Communicate with you about your order, including confirmations, shipping updates, and any damage/return claims
Respond to your enquiries sent via email, contact form, or WhatsApp
Improve our Website, products, and customer experience
Send occasional updates, offers, or newsletters, where you have opted in to receive them
Comply with applicable legal or regulatory requirements

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Sharing of Information

We may share your information with:

Payment processors (Razorpay), to securely process your payment
Courier and logistics partners, to deliver your order to you
Website hosting and technical service providers, who help operate the Website
Analytics providers (e.g., Google Analytics), where enabled, to help us understand website usage
Government or legal authorities, where required by applicable law

We do not share your personal information with third parties for their own independent marketing purposes.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our Website may use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and understand how visitors use our Website (e.g., through Google Analytics, once enabled).

You can choose to disable cookies through your browser settings; however, this may affect certain features of the Website, such as your shopping cart functioning correctly.

6. Third-Party Links and Services

Our Website may contain links to third-party websites or use third-party services (such as Razorpay for payments, or Google Analytics for website statistics). We are not responsible for the privacy practices or content of these third-party sites or services. We encourage you to review their respective privacy policies.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including order fulfilment, customer support, damage/return claim processing, and to comply with our legal and accounting obligations.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to our legal and business record-keeping requirements
Withdraw consent to marketing communications at any time (e.g., by unsubscribing from our newsletter)

To exercise any of these rights, please contact us using the details in Section 11 below.

9. Children’s Privacy

Our Website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please visit: contact us page

Important: Nothing in this policy is intended to limit or exclude any rights available to you under applicable Indian law, including the Digital Personal Data Protection Act and other relevant data protection regulations.